Customer Service

Mechanical watches are complex technical instruments with movements consisting of many small components that require servicing, cleaning and oiling from time to time. Your watch is warranted for two years when purchased as new from an authorized Ulysse Nardin retail location. The guarantee does not cover normal wear and tear or any damage to the watch as a result of misuse, accidents

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Frequently Asked Questions

We recommend that your timepiece be serviced every 3 to 5 years. The interval between services is influenced by several factors, including frequency of use and climate. A watch that is worn daily experiences more wear and tear on the movement parts and may require service closer to the 3 year interval, while a watch that is worn on special occasions may require service closer to the 5 year interval.

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